Haikini Exchanges & Returns
Haikini(c) aims to provide every lady with the perfect swimsuit for the sun and the waves. However, in the case that the customer needs a size exchange, please follow the steps below for a seamless experience:
STEP 1: Email firstname.lastname@example.org with the following information
Reason for exchange:
STEP 2: Send it over!
Please make sure that Haikini is safely packed in its original pouch that it came with. We strongly recommend that you choose tracked shipping. Haikini will not be responsible for parcels lost in the shipping process.
STEP 3: Get a confirmation email from us containing your store credit!
We currently do not offer direct size exchanges. You may, instead, return your item(s) for store credit and use this to repurchase your desired size or style. The store credit does not expire and may be used to purchase any item from our site. 🧡
TERMS OF RETURN FOR STORE CREDIT
- Exchange is valid within 14 days after we send out
- Customer MUST contact email@example.com the title [SWIMWEAR RETURN + Order #]
- All items that are discounted, purchased on sale (including promotion codes) are not valid for exchange
- We only allow swimwear in their original packaging- it must be clean, unworn, unwashed swimwear with tags and hygiene liners attached.
- Customer has to bear the cost for postage for exchange of sizes
- Shipping and handling charges are non-refundable
- Please note that we only offer returns for store credit. The store credit does not expire and may be used to purchase any item from our site